Parkwide Privacy Policy

Last updated: [publication date]

Parkwide is an iPhone and Apple Watch app that shows live theme-park wait times and alerts you when they change. It is made by [Company legal name] (“we”). This policy explains, in plain language, what we collect, why, and the choices you have.

The short version: we collect what we need to run your account, your favorites and plans, and your alerts. We don’t sell your data, we don’t show ads, and we don’t track you across other apps or websites.

What we collect

Your account

• Your email address and a password. We store only a secure hash of the password, never the password itself.
• We use your email to create your account, send you sign-in and password-reset codes, and contact you about your account.

What you save in Parkwide

• Favorites and alerts: the rides, parks and shows you favorite, the wait targets and alerts you set, and a history of the alerts we’ve sent you.
• Trips and plans: dates, parks, reservations, priorities and notes you add.
• Your party: if you add people to a trip, their name, age group and height (to check ride height limits), dietary preferences, and whether someone has limited mobility. Add only what you’re comfortable sharing. Every field is optional.
• Settings: your preferences in the app.

Purchases

• If you subscribe to Parkwide Pro, Apple sends us a record of the subscription: the product, its transaction IDs, and when it renews or expires. We use it to turn Pro on and off.
• Apple handles payment. We never see your card or payment details.

Your devices

• A push notification token from Apple, so we can send your alerts to your iPhone.
• A random device token we give your iPhone when you sign in, so a device you’ve used before can still sign in if someone else locks your account with wrong passwords. We store only a hash of it.
• If you use the Apple Watch app, a random ID for that Watch installation, so it can read your waits.

What we don’t collect

• Your location stays on your iPhone. If you allow location “While Using the App”, Parkwide uses it to show where you are on the park map and how far away rides are. The app doesn’t send your location to us. We’ll update this policy before that ever changes.
• We don’t use advertising, advertising IDs or tracking, and there are no third-party analytics or advertising tools in the app.
• We don’t access your contacts, photos, camera, microphone or Health data.

How we use your information

We use it only to provide Parkwide:

• to run your account and keep it secure, including rate limits and lockouts that stop password guessing;
• to show your favorites, plans and alerts on your devices;
• to send the alerts you asked for;
• to check and manage your Pro subscription;
• to fix problems and keep the service running.

We don’t sell or rent your personal information, and we don’t share it for advertising.

Who else handles your data

We use a few service providers to run Parkwide. They process data only to provide their service to us.

We may also disclose information if the law requires it, or to protect the safety of people or the service. If Parkwide is sold or merged, your information would go to the new owner under this policy.

How long we keep it

• Your account and what you save are kept until you delete your account.
• Sign-in codes expire after 10 minutes and are deleted within a day.
• Security records such as rate limits are deleted within a day or two.
• Sessions: a sign-in ends after 30 days without use, and when you sign out. A remembered device lasts up to a year.
• Weather alert delivery records are deleted after 30 days.
• Server logs don’t include your email address or IP address and are kept only as long as we need them to run the service.

Deleting your account

You can delete your account in the app: More › Account › Delete account.

• This deletes your account and everything saved to it: favorites, alerts, trips, party members, settings and device tokens.
• It doesn’t cancel an App Store subscription. Cancel that in Settings › Apple Account › Subscriptions.
• You can also ask us to delete your account by emailing support@parkwideapp.com.

Your choices and rights

• Notifications and location: turn them on or off at any time in iPhone Settings › Parkwide.
• Access, correction and deletion: you can see and change most of your data in the app. Email us for a copy of your data, a correction, or deletion, and we’ll respond within 30 days.
• Depending on where you live (for example California, under the CCPA/CPRA), you may have further rights. You can exercise any of them by emailing us, and we won’t treat you differently for doing so. We don’t sell or share personal information as those laws define it.

Children

Parkwide isn’t directed to children under 13, and we don’t knowingly collect personal information from them. A parent can add a child’s age group and height to a trip’s party so we can check ride limits. That information belongs to the parent’s account. If you think a child has created an account, email us and we’ll delete it.

Security

We use encryption in transit (HTTPS), store passwords and device tokens only as secure hashes, keep your sign-in on your device in Apple’s Keychain, and limit who can access production systems. No system is perfectly secure, so please use a password you don’t use anywhere else.

Our website

parkwideapp.com collects only what its early-access list needs. It has no ads, no third-party analytics and sets no cookies.

• Your email address, if you join early access. We use it only to tell you about Parkwide, for example when you can try it. Joining doesn’t send you an email. We keep it until you ask us to remove it, or until we close the list.
• Page views: that the home page was viewed, its path and the time.
• Where you came from: on your first visit, the page notes the campaign tags in the link you followed (such as utm_source), the domain of the site that linked to you, and the time. It keeps these and a random visitor ID in your browser’s local storage, and sends them with page views and with your signup, so we can tell which links bring people to Parkwide. The visitor ID isn’t linked to you unless you join the list. Clearing your browser’s site data removes them.
• Bot protection: the signup form uses Cloudflare Turnstile to check that a person, not a bot, is signing up. Cloudflare processes details about your browser and connection to do this. We send your IP address to Cloudflare for that check and use it to limit repeated signups. We don’t store it with your signup; a one-way hash of it is kept for up to a day to enforce the limits.

Changes to this policy

When we change this policy, we’ll update the date at the top. For significant changes, we’ll tell you in the app or by email before they take effect.

Contact

[Company legal name] [Postal address] Email: support@parkwideapp.com